PRIVACY POLICY – AYLSHAM HERITAGE CENTRE.
This policy only applies to the Heritage Centre and the activities it organises.
Aylsham Heritage Centre is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.
This privacy policy sets out how Aylsham Heritage Centre collect, use, disclose, and safeguard your information when you visit our website [email protected], use our services, or interact with us.
Information We Collect
We may collect personal information that you voluntarily provide to us when you
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and website usage data through cookies and similar technologies.
How We Use Your Information
We se the information we collect for various purposes, including to:
How we Share Your Information
We do not sell your personal information to third parties. We may share your information with:
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
Refunds and Returns
If you purchase a physical item from the website, we aim to dispatch this to you within one week of you placing your order. You may cancel an order any time prior to shipping by emailing us at [email protected]. We want to you enjoy the product you have purchased, so if you are not fully satisfied when the product reaches you, please do contact us so that we can arrange for the problem to be rectified, through either a refund or a replacement. Should a refund be issued, this will generally be through the same route as payment was made -ie PayPal or Stripe.
Events and activities.
Once your place has been booked onto an event you will receive a confirmation email from the Heritage Centre. We are only able to refund ticket fees if the event is cancelled.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Churchyard
Market Place
Aylsham
Norfolk
NR11 6EH
Approved by Aylsham Community Partnership Directors/Trustees on 29 July 2025. Next review date: January 2026
PayPal transactions are subject to the PayPal Privacy Policy. We employ reasonable administrative, technical and physical measures to maintain the security and confidentiality of any and all PayPal data and information, including data and information about PayPal users and PayPal
This policy only applies to the Heritage Centre and the activities it organises.
Aylsham Heritage Centre is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.
This privacy policy sets out how Aylsham Heritage Centre collect, use, disclose, and safeguard your information when you visit our website [email protected], use our services, or interact with us.
Information We Collect
We may collect personal information that you voluntarily provide to us when you
- Make a purchase
- Sign up for our newsletter
- Fill out a form
- Contact us by email or phone
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and website usage data through cookies and similar technologies.
How We Use Your Information
We se the information we collect for various purposes, including to:
- Provide, operate, and maintain our services
- Process your transactions and manage your orders
- Send you marketing and promotional communications (if you have opted in)
- Respond to your inquiries and offer customer support
- Improve our website, products, and services
- Monitor and analyse usage and trends to improve your experience
- Detect and prevent fraudulent activities
How we Share Your Information
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors and service providers who perform services on our behalf (e.g., payment processing, website hosting, email delivery). These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: The right to request copies of your personal data.
- Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: The right to request that we erase your personal data under certain conditions.
- Right to Restrict Processing: The right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: The right to object to our processing of your personal data under certain conditions.
- Right to Data Portability: The right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
Refunds and Returns
If you purchase a physical item from the website, we aim to dispatch this to you within one week of you placing your order. You may cancel an order any time prior to shipping by emailing us at [email protected]. We want to you enjoy the product you have purchased, so if you are not fully satisfied when the product reaches you, please do contact us so that we can arrange for the problem to be rectified, through either a refund or a replacement. Should a refund be issued, this will generally be through the same route as payment was made -ie PayPal or Stripe.
Events and activities.
Once your place has been booked onto an event you will receive a confirmation email from the Heritage Centre. We are only able to refund ticket fees if the event is cancelled.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By mail:
Churchyard
Market Place
Aylsham
Norfolk
NR11 6EH
Approved by Aylsham Community Partnership Directors/Trustees on 29 July 2025. Next review date: January 2026
PayPal transactions are subject to the PayPal Privacy Policy. We employ reasonable administrative, technical and physical measures to maintain the security and confidentiality of any and all PayPal data and information, including data and information about PayPal users and PayPal
